Holding groups, in-house digital teams, and larger agencies run Zyan with pooled seats and credits, a permission grid managed at scale, and contract-grade controls — with honest answers where a capability is still on the roadmap.
Everything below is contract-negotiable. Start with the defaults; tighten to what your procurement and security teams need.
Every member runs through a granular permission grid — projects, billing, clients, builder — and client seats only ever see their own portal.
Workspaces are isolated at the database layer with row-level security on every table. Realtime channels are private to your tenant, and integration secrets live in a managed vault.
An activity ledger that matches your retention needs, a trust packet that answers your security committee, and a DPA your legal team can sign.
Enterprise rollouts come with a named success engineer from the first call — not a ticket queue.
Migrating from a specific stack? Email team@zyan.ai and we’ll map the migration before you sign anything.
We pre-bundle the documents your security committee, legal team, and CISO will request on day one — so the security review starts on the same day as the call, not three weeks later.
Request bundleStandard security-review questions with our real answers — including the ones where the honest answer is “not yet.” What you read here matches what your reviewer gets under NDA.
Need a row that’s not here, or your team uses a different framework (ISO 27001 Annex A, NIST 800-53)? Email team@zyan.ai — we’ll route the question to whoever owns the answer.
Response targets are contractual on Enterprise. SLA credits are applied to the next invoice.
If a milestone slips, this page moves. Everywhere else we talk about enterprise controls points back here.
Tell us about your org and what your procurement team needs. We’ll send over the right bundle — MSA, DPA, subprocessor list, or the full trust packet — within one business day.