A hand holding a phone with an assistant answering in a text thread
An illustrated hand holding a text conversation

Agency messaging in one inbox.

Business texts, WhatsApp, Instagram and Messenger DMs, Slack, Telegram and
client portal threads land in one inbox your team shares. You can also text
Zyan AI from your own phone to check a project or set a reminder.

Business texts, social DMs, team channels and client threads in one shared inbox, and Zyan AI by text on your own phone to check a project or set a reminder.

What Messages and the AI text line do.

Your team answers every client conversation from one shared inbox, and you text Zyan AI from your own phone the way you would text a colleague.One shared inbox for your team, and Zyan AI by text on your own phone.

New task for Beckett.Send the quote to Danaby Friday. Reply YES to add it.

Tasks and requests, confirmed by text.

Ask Zyan AI by text to create a request, a task or a reminder for a client. It replies with what it will create, and nothing is saved until you answer YES.

Several photos sent together in one message

Files that arrive with the message.

Attachments finish uploading before a message sends and arrive with it, in team chat and in client threads, and file names in any language are stored safely.

A message bubble with a reaction on it

Reactions on messages.

React to a message in a client thread or in team chat to acknowledge it without writing another reply. Reactions work on texts and social DMs in Messages too.

A reply attached to the message it answers

Threads tied to their project.

Link a text thread to a project once and it stays linked. A thread matched to a client picks up that client’s default project, named in the header and one click from the project.

Where did the Beckett quote land?

Project status by text.

Text Zyan AI on your business line to check projects, the calendar, a client’s analytics, leads and what is waiting on a reply. It reads your workspace before it answers.

Contact cards in a conversation

Conversations linked to the client.

Name a client when you text Zyan AI and the conversation links to them, so the requests, tasks and reminders you create by text land on the right account.

Good morning.3 tasks due, 2 replies waiting.Harbor’s report is ready.

Morning brief by text.

Skills run over text too. Ask for the morning brief or the end-of-day wrap and the answer comes back in the same thread, on the phone you registered.

●
Site visit at 2REMINDER · TODAY

Reminders by text.

Set a reminder by chat or by text, and a phrase like “next Wednesday” resolves to a real date. The reminder then shows on your dashboard with everything else due.

A group conversation with several people in it

Group texts and team channels.

Group texts land in one thread with everyone in it. In team chat, create a channel first and add people later, and each pair of teammates shares one direct message.

Business texts and social DMs.
Slack and Telegram channels.
Email and client portal threads.

Connect your text lines, WhatsApp Business, Instagram and Facebook, Slack and Telegram. Every conversation lands in Messages, newest first, and any one can be assigned to a teammate so a due reply has an owner.

Conversations from several messaging channels in one place

WhatsApp Business

Connect a WhatsApp Business number and its conversations join Messages beside your texts and DMs. Automations can send your approved WhatsApp templates.

Business text lines

Connect Quo, Twilio or Telnyx with a guided setup, pick the numbers that feed Messages, and choose which line each new text sends from. Texting never uses a personal number.

Client conversations
agencies run through Messages.

A client support conversation on a phone

Client support

A scheduling & reminders conversation on a phone

Scheduling & reminders

A site & content requests conversation on a phone

Site & content requests

A account management conversation on a phone

Account management

A lead follow-up conversation on a phone

Lead follow-up

A team chat conversation on a phone

Team chat

Text Zyan AI from your own phone.

Register your number, text your business line, and ask about a project, a client or what is waiting on a reply.

Start now

Assign each conversation to a teammate.

Any conversation, from a text to a portal message, can be assigned to a teammate. Messages shows Assigned to me and Unassigned with their counts, and whether a rule or a person made the assignment.

Messaging access for each teammate.

Settings › Messaging sets who can see texts, client messages, channels and each social platform, and a team member sees a text only on a project or client they are assigned to.

AI drafts you send yourself.

In Messages the AI draft is a button you press, and the draft goes into your reply for you to edit and send. Zyan AI never sends a message to a client on its own.

Linked to leads, clients and projects.

Texts link to the lead, client threads know their project, and portal messages stay with the work they are about, in the same workspace as the CRM and the client portal.