Telegram

Live

Chat with customers through your own Telegram bot — inbound messages land in Messages, replies go out as the bot, and automations can send a Telegram message or start from one.

Register →

Capabilities

  • Your own bot token, verified before it is stored
  • Inbound chats in the Messages hub
  • Send Telegram message step
  • Message-received trigger

Common Use Cases

  • Answer customer chats beside email, SMS and DMs
  • Alert a Telegram chat when a lead or booking lands

How to Connect Telegram

  1. 01

    Open Settings → Integrations

    From your Zyan Admin workspace, open Settings → Integrations and pick the Telegram tile. The workspace owner or an admin connects it once for the whole workspace.

  2. 02

    Paste the bot token

    Create a bot in Telegram and paste its token; Zyan verifies the bot before storing the token in your workspace vault and registers the webhook for you.

  3. 03

    Work chats in Messages

    Conversations with the bot appear in the Messages hub; enable the chats that may start automations.

  4. 04

    Use it in automations

    Add the Send Telegram message step, or start a workflow from the message-received trigger.

Related — Communication

← All integrations